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That said, there are many reasons that software can crash. When I run into software not performing correctly I usually just reinstall it. For example, I had a problem with the Assets button not launching the Assets interface. I complete adobe captivate 2017 crashes on startup free Adobe Captivate. I also went the extra mile and deleted any of the folders that also get created when you install Captivate and then I did a fresh install.

This took twenty minutes or so, but my guess is that was less /25241.txt than trying to troubleshoot the problem for possibly days and days. You must be logged in to post a comment. Show All Notifications. Увидеть больше Community. Sign In. Post here. Virtual Reality.

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Paul Wilson Follow. December 19, Paul Wilson. I've been an eLearning designer and developer since In I started my own eLearning design company. These videos were intended to attract potential clients looking for a skilled eLearning designer and developer.

This strategy proved successful as I've worked with clients from all over the world, helping them build highly engaging eLearning solutions. My YouTube channel presented an additional benefit of attracting aspiring Captivate developers to seek me out as a teacher. I now offer both online and onsite training on Adobe Captivate, teaching the skills that users need to build engaging and interactive learning. Legend posts. Followers: people. In this video I show you why Adobe Captivate might be crashing.

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- Adobe captivate 2017 crashes on startup free

 

Tried installing Captivate Once software was installed, after launching it, the splash screen comes up with "loading I used to have Captivate installed on this same machine, same version OS.

I uninstalled the software, made sure all related files were removed used the Adobe Uninstaller , restarted computer, downloaded the. Same error. The default download dng for Captivate is not compatible with Big Sur. You need to find the special release Adobe put out for Mac users on Big Sur and install that version. I'm not a Mac user so I don't have the link but there have been several threads on this forum about the issue and many of those threads also contain the link to the download file.

You should be able to locate one of the threads by searching for issues related to Big Sur. Thank you for the prompt reply. That is what I had to do the last time I had successfully installed Captivate used that official build , so used the same approach this time. Well if you were installing the specific build meant for Big Sur, and that worked fine last time, the only other suggestion I have is that something else must have changed on your system.

Have you recently installed any other software that might also involve screencapture or video drivers? You may have a conflict between DLLs all fighting for control of some low level system. As mentioned, I am not a Mac user, but I would assume it must have some kind of event logging system-level software app that tracks crashes and records the possible reasons.

Windows has the Event Viewer for this. Is there perhaps some way you can look under the hood and see what happens when Captivate crashes? It may indicate the culprit. I just looked at your error message again.

It seems to indicate that the issue is related to a Theme file in the layouts folder. Did you remove all older layouts and themes stored in your user profile before reinstalling? If not, perhaps one of those older themes is tripping up Captivate. Try cutting your entire Layouts folder in you My Adobe Captivate folder and putting it somewhere else to see what happens then when you start Captivate.

Your problem is caused by a corrupt Theme file. That is what the error message is explaining and trying to give you a possible solution. Know that each project file is based on a theme. You can check the used theme under the big button Themes. You may have edited the used theme, without having saved it as custom theme. Or you may have based your project on an 'older' theme which was not upgraded to the present version.

You can do what is told in the error message if you can identify your theme, if it is available in the Gallery folder.

However you will lose any editing to the theme: object styles, master slides, TOC settings Same will happen if you delete the complete xx folder or the complete Layouts folder including all versions in your user profile.

A fresh copy will be installed when you relaunch Captivate but all customisation will be lost. From the error, I figured it was something to do with Themes but other than to try to follow the instructions yesterday contained in the error, I did not want to start messing with anything until I knew more.

I will take another look at that folder. Thankfully I am not "married" to any specific customizations on this computer. Btw, thank you for your assistance as well. So far, things are looking great and knock on wood no error! Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Home Captivate Discussions Re: Captivate crashes upon startup.

Captivate crashes upon startup. Installation and licensing. Follow Report. Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. Adobe Community Professional , Nov 03, Nov 03, The original Captivate themes are stored savely under the installation folder Jump to latest reply.

In Response To RodWard. Appreciate your time either way! In Response To Namastegeek. Correct answer by Lilybiri. In Response To Lilybiri. Post Reply.

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